Refund Policy

Every Fade Runner piece is printed to order after its drop closes, just for you. Nothing is sitting on a shelf, so there's nothing to send back to.

Before you buy

Please take a minute to check:

• The garment description: the fabric, the fit and the colour listed on the product.
• The size chart: measure a piece you already own and compare it with the chart. Do not guess from the size you usually wear, because fits vary between brands.
• Your shipping address: we ship to the address you enter at checkout. An order sent to a wrong or incomplete address that you entered can't be refunded.

If you're unsure about anything, email help@faderunnerfightshop.com before you order.

Changed your mind before the drop closes?

You can cancel for a full refund at any time while the drop window is still open. Email help@faderunnerfightshop.com with your name and the email you used at checkout. Once the window closes, orders go to print and can no longer be cancelled.

Misprinted, damaged or wrong item

If your order arrives misprinted, damaged, or isn't what you ordered, we'll replace it free of charge. Email help@faderunnerfightshop.com within 14 days of delivery with:

• your order email and name
• a clear photo of the problem, and a photo of the label showing the size

If we can't replace the piece, for example because that design is no longer available, we'll refund what you paid for it. This doesn't cover the wrong size ordered, normal wear, or damage from washing that doesn't follow the care label.

Lost or delayed parcels

You'll get tracking once your order ships. Delivery times are estimates, and delays caused by carriers or customs are outside our control. We don't reship or refund parcels that are lost or delayed in transit, or that tracking shows as delivered. If a parcel goes missing, email us and we'll help you open a claim with the carrier.

Orders shipped outside the United States may be charged import duties or taxes by your country. These are your responsibility, and a parcel refused at customs won't be refunded.

Your legal rights

Nothing in this policy removes any right you have under the consumer laws of the country you live in that can't be excluded by agreement. If your local law gives you a right to return an order, contact us at help@faderunnerfightshop.com and we'll follow it.

Chargebacks

Please contact us before disputing a charge with your bank. Most problems are fixed faster by email, and we keep records of every order and its delivery.

See also our Terms of Service.